Frequently Asked Questions
Are you accepting new NHS patients?
At present, we are not taking on any more NHS patients as we have reached full capacity. If you would like to be added to our NHS waiting list, please call the practice on 01543573377.
Are you
accepting
new private
patients?
Yes, we are happy to
see patients that are
new to our practice and
those that may have
attended in the past. In
order to register for
our service simply
arrange an appointment
for your first
consultation with one of
our dentists. We will
require a £60 deposit
for your first booking
which may be paid over
the telephone by credit
card. This amount will
be credited to your
account to go towards
your first visit. Should
you fail to attend the
appointment the deposit
credit will cover the
fail charge. We will ask
you to complete a
medical history form so
it is useful to bring
along an up to date list
of any
medication.
How much will it
cost?
Our list of private
fees are included in the
Price Guide
on our website. For a
first consultation the
fee is £60. In addition,
should x-rays of the
teeth and mouth be
required at this first
visit a further charge
of £24 will be made for
two small x-rays.
Occasionally a large
full mouth x-ray is
needed at the first
consultation, the cost
of this is £50. Fees are
collected as they fall
due at the time of the
appointment. We accept
most credit/debit cards
(excluding American
Express.)
Once a
dental examination has
been carried out we will
provide a full, detailed
written estimate of your
treatment plan.
How do I book an
appointment?
You can book over the
telephone or come to the
practice in
person.
What happens if I
need to cancel an
appointment?
Please contact us to
cancel as soon as
possible, we require 24
hours notice to avoid a
cancellation
charge.
What should I do in
an emergency?
Please contact the
practice as soon as
possible,
appointments are
available on the day
if the practice is
open.
On weekends and bank
holidays NHS patients
should telephone the NHS
helpline on 111.
Details of our
emergency service for
both NHS and private
patients are available
on our telephone
answering
service.
Do you have any
payment plans?
Yes, we have a Dental
Care Plan membership
scheme which you can
join anytime after the
initial consultation.
Once the scheme has
started you will receive
20% discount on your
dental treatment.
The
membership costs £18.35
per month and includes
two dental examinations
and two hygiene visits
per year plus several
other benefits.
