Frequently Asked Questions
Are you accepting new NHS patients?
At present, we are not taking on any more NHS patients as we have reached full capacity. If you would like to be added to our NHS waiting list, please call the practice on 01543573377.
Are you accepting new private patients?
Yes, we are happy to see patients that are new to our practice and those that may have attended in the past. In order to register for our service simply arrange an appointment for your first consultation with one of our dentists. We will require a £60 deposit for your first booking which may be paid over the telephone by credit card. This amount will be credited to your account to go towards your first visit. Should you fail to attend the appointment the deposit credit will cover the fail charge. We will ask you to complete a medical history form so it is useful to bring along an up to date list of any medication.
How much will it cost?
Our list of private fees are included in the Price Guide on our website. For a first consultation the fee is £60. In addition, should x-rays of the teeth and mouth be required at this first visit a further charge of £24 will be made for two small x-rays. Occasionally a large full mouth x-ray is needed at the first consultation, the cost of this is £50. Fees are collected as they fall due at the time of the appointment. We accept most credit/debit cards (excluding American Express.)
Once a dental examination has been carried out we will provide a full, detailed written estimate of your treatment plan.
How do I book an appointment?
You can book over the telephone or come to the practice in person.
What happens if I need to cancel an appointment?
Please contact us to cancel as soon as possible, we require 24 hours notice to avoid a cancellation charge.
What should I do in an emergency?
Please contact the practice as soon as possible, appointments are available on the day if the practice is open.
On weekends and bank holidays NHS patients should telephone the NHS helpline on 111.
Details of our emergency service for both NHS and private patients are available on our telephone answering service.
Do you have any payment plans?
Yes, we have a Dental Care Plan membership scheme which you can join anytime after the initial consultation. Once the scheme has started you will receive 20% discount on your dental treatment.
The membership costs £16.75 per month and includes two dental examinations and two hygiene visits per year plus several other benefits.
